FAQ

1. How much does the MSET cost?

The price of the MSET varies depending on a few different factors. Pricing can be seen on the purchasing page. The price will update as you make your selections.

2. Why do I need the MSET?

The currently available academic testing equipment is comprised of high priced equipment with limited functionality. As one of the best and most unique STEM kits, The MSET departs from the status quo by providing a low price unit that does an almost endless number of experiments.

3. What kind of documentation is included?

The base MSET unit includes the following documentation:

• General MSET Overview and Operation Manual

Each experiment is accompanied by the following documentation:

• Instructor information manual
• Experiment procedure (background information, set up, procedure, data acquisition and analysis).

4. How many experiments does the MSET do?

The MSET boasts an ever expanding list of experiments spanning many topics. Please visit the MSET resource center for an up-to-date list of MSET experiments.

5. Where can I purchase the MSET?

You can contact Mentis Sciences directly to purchase an MSET package or use one of the MSET Distributors in your Network. Contact us for more information.

6. Are there price breaks for quantity orders?

Yes, please contact us for price breaks.

7. What education level is the MSET for?

The MSET is designed for use at middle school, high school, and college levels. Software and experiments are tailored to each level of education. You will specify your desired level at the time of purchase.

8. Where can I get replacement parts?

Replacement parts can be obtained by contacting Mentis Sciences, Inc.

9. Do I need special training to operate the MSET?

The MSET does not require special training. The accompanying instructions are designed to make operation easy and intuitive.

10. How do I get the MSET software?

MSET software download instructions are are included with the purchase of the MSET.

11. Where do I go if I need help operating/setting up my MSET?

For videos and additional instruction on setting up and running your MSET, please visit the MSET resource center support page to submit your question and a representative will get back to you as soon as possible.

12. What do I do if my MSET needs repairs?

If your MSET has been damaged and requires repair, please fill out a request for repair form.

13. Can I purchase customized MSET packages?

Yes, the MSET can be ordered with specific experiment suites. Custom colors schemes are also available. Please contact us for more information on creating a custom MSET package.

14. Where can I see the MSET in action?

Our MSET video library has a variety of videos detailing the operation of the MSET. The MSET can also be seen at various events around the country attended by Mentis Sciences. Keep an eye on our event page.

15. Where is the best place to get the latest information about the MSET?

The most up-to-date information can be found in our MSET resource center.

For further questions, please Contact Us.